Terms of Use

These terms cover the AllergyVault website and the AllergyVault iOS app. They are a contract with AllergyVault, a sole trader based in Melbourne, Australia (“AllergyVault”, “I”, “me”). An Australian Business Number (ABN) is available on request.

By using the site or the app, you agree to these terms and the Privacy Policy. If you do not agree, do not use them.

1. Operator

AllergyVault is a sole trader based in Melbourne, Victoria, Australia. It is not a company or partnership.

2. What AllergyVault is — and is not

AllergyVault is provided for information purposes only. It is a tool for keeping allergy records, showing cards, and related features described on the features page. It is not medical advice, not a diagnosis, not a treatment service, and not a substitute for a doctor, pharmacist, or emergency services.

Always follow your clinician’s advice and your own emergency plan. If you think you or someone else is having a serious allergic reaction, seek emergency help immediately. Do not wait on the app.

3. The website

This site is a public marketing page for the iOS app. It links to the App Store listing. Support is an Instagram direct message to @allergyvault.

Information on the site is general. Features may change.

4. The iOS app

The app is for iPhone (iOS). Apple’s App Store terms also apply when you download or buy anything through Apple. AllergyVault does not have to offer every feature on every device or in every country.

You are responsible for the accuracy of records you enter, for who you show cards to, and for keeping the device and vault lock under your control. Caregiver invites can expose health information to whoever receives them.

Optional Apple services in the current app (Face ID, iCloud, widgets, and Apple Watch) depend on Apple. If Apple changes or withdraws a service, related features may stop working.

5. Label scan and translations

Label scan and translations rely on Apple on-device text recognition and Apple Translation. Label scan is for information only. Scans and translations may be wrong. They may be inaccurate or incomplete. They can miss or misread ingredients. You are responsible for verifying the physical label and for checking with the manufacturer or staff before you eat or use anything.

6. Acceptable use

You must not:

• use the app or site for anything unlawful
• try to break, overload, or reverse engineer the service
• misrepresent AllergyVault as a clinical or emergency service
• enter someone else’s health information unless you are allowed to manage it

7. Intellectual property

AllergyVault name, wordmark, icon, and site content are owned or licensed by the operator. You may not copy the brand or site for your own product. You keep the rights in the records you enter.

8. Availability and changes

The site and app are provided as available. Features, these terms, and pricing (if any is later offered in the App Store) may change. AllergyVault may withdraw a preview or a feature.

9. No warranty

To the maximum extent permitted by law, the site and app are provided without warranties that they will be error-free, always available, or fit for a particular clinical purpose. Nothing in these terms excludes, restricts, or modifies the consumer guarantees under the Australian Consumer Law that cannot lawfully be excluded.

10. Liability

AllergyVault is a sole trader. To the maximum extent permitted by law, AllergyVault is not liable for loss arising from reliance on records, cards, Label scan, translations, widgets, or reminders instead of reading the label or getting clinical or emergency care; from share links or backups you create; or from third-party platforms (Apple, including Apple Translation, Instagram, X, Vercel). Australian Consumer Law guarantees are not excluded where the law does not allow that.

Where liability cannot be excluded, it is limited to resupplying the service or paying the cost of resupply, where that limit is allowed.

11. Governing law

These terms are governed by the laws of Victoria, Australia. You and AllergyVault submit to the exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia sitting in Victoria, except that you may have extra rights as a consumer in your Australian state or territory.

12. Contact

Questions about these terms: Instagram direct message @allergyvault. Operator location: Melbourne, Victoria, Australia.